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FAQ: What if my guest wants to use a gift card to pay for their tickets? | Box Office

Here is a quick look at best practices if a guest wants to use a gift card to pay for their tickets.

If a guest contacts you to book a reservation using a gift card, it's best to manually create the reservation instead of using the "Pay Later" option. When making the reservation, be sure to select "comp" and leave a note for your staff so they are aware that the guest will be using a gift card for payment. This approach allows you to fulfill the guest's request while also ensuring a seamless payment process.